We design systems for veterinary clinics of the future

We are developing a new solution that automates the entire clinic check-in and payment process – from submission to payout.

Direct insurance settlement at veterinary clinics is currently a time-consuming process involving emails, long hours of queues, and manual paperwork.

We are developing a new solution that automates the entire process – from submission to payout.

  • Settlements and payments are automated
  • Reducing outstanding balances for the clinic
  • Both clinic and visitor are routinely informed throughout the whole payment process
  • Direct settlement – simple and automated
  • Pet owners choose direct settlement as their payment method during Check-In or Check-Out.
  • From there, the entire process is handled smoothly and automatically, with no need for assistance from clinic staff.
  • In the customer portal, the clinic has full visibility of all direct settlements:
    • Status of submitted claims
    • Amount covered by insurance
    • The customer’s deductible (co-payment)
  • The practice management system is automatically updated with relevant statuses and payments – freeing the clinic staff from updating manually.
  • Pet-owner receives all necessary information throughout the entire clinic process, every step of the way from submission to payment.

Convene provides end-to-end solutions that make veterinary clinic operations more efficient. The system is customised to each clinic’s profile and integrates seamlessly with existing practice management systems.

Clients will experience the solution as a natural part of the clinic’s operations, helping shape a seamless and positive overall clinic experience.